Customer Info does not passed to Stripe

-- HikaShop version -- : HikaShop Business: 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 7
-- Browser(s) name and version -- : FireFox
-- Error-message(debug-mod must be tuned on) -- : no errors

Hi,
I have brand new installation of joomla and hikashop for business. No other components or plugins installed.

I use Stripe payment method in testing mode.
Test works well , except that user data such as Name and Email does not show in Stripe account after successful payment done. It does not passed to stripe.

I used stripe in the past and it was working well and passed user name and email. Wot is wrong now?
Please help to fix the problem.

Correct, Hikashop Stripe plugin is INCOMPLETE because when Hikashop processing information to Stripe it does not pass email and as a result Stripe fail to create a CUSTOMER record. And Hikashop has this Stripe plugin not fixed for years. So you are correct, it never passed information to create CUSTOMER record on the Stripe.

YOU ASKED : Would this difference come from a merchant account setting requesting it on stripe's end or something ?
THE ANSWER: not at all. The difference comes from the plugin and not from merchant account setting.

No customer record and no history for that person created on the Stripe as a result of HikaShop plugin. Stripe use that email record to send emails to the customer and also make possible to ad subscription plan from the stripe admin.

Mean time I have tested PayCart Stripe plugin with PayCart. I have not changed any settings on my Stripe admin. And PayCart Stripe plugin works correctly and send email to stripe and create CUSTOMER record that can be added to subscription plan.

The bottom line is that Hikashop Stripe plugin is INCOMPLETE.
Would you be kind please fix this problem please?

Please see Image 1

I appreciate you taking care of this plugin and upon my test i have got mixed result:

1) STRIPE ACCOUNT:
- Stripe created the customer record - that is a good news.

- No Payment - Payment Status is missed and there were NO Payment made - that is a bad news

2) MY WEBSITE - User account control panel/ ORDERS

- product Order Status is cancelled

3) Here is the admin message immediately after payment:

Error charge : Unknown column 'id' in 'field list' SQL=UPDATE `#__hikashop_user` SET `user_cms_id`='428',`user_email`=emailofthetester@gmail.com',`user_partner_email`='',`user_params`='O:8:\"stdClass\":1:{s:18:\"stripe_customer_id\";s:18:\"cus_A5WSPnYuM7rDKU\";}',`user_partner_id`='0',`user_partner_price`='0.00000',`user_partner_paid`='0',`user_created_ip`='159.83.252.234',`user_unpaid_amount`='0.00000',`user_partner_currency_id`='0',`user_created`='1486589850',`user_partner_activated`='0',`id`='428',`name`='Ttraffol',`username`='traff',`email`='emailoftheteste@gmail.com',`password`='$2y$10$NZNAUQR3oNH76dTcxPcvCOH7VgNhXc/0M89iW33nExq4A5RC2z2dm',`block`='0',`sendEmail`='0',`registerDate`='2017-02-08 21:37:30',`lastvisitDate`='2017-02-09 17:06:08',`activation`='',`params`='{\"admin_style\":\"\",\"admin_language\":\"\",\"language\":\"\",\"editor\":\"\",\"helpsite\":\"\",\"timezone\":\"\"}',`lastResetTime`='0000-00-00 00:00:00',`resetCount`='0',`otpKey`='',`otep`='',`requireReset`='0' WHERE `user_id`='9'

Ok, i removed previous version and installed new version and made a test.

STRIPE admin : the same issues: payment not processed on the STRIPE

WEBSITE: Order Status: created

Error message:
Error charge : You cannot use a Stripe token more than once: tok_19lMemEjnEDJn4mhEYp8vFQH.

Thank you very much for attempting to fix the problem but it does not fixed the problem

I made the change you asked and the problem remains. I have tested it twice.

The order status is cancelled. No record in the Stripe being made.

It looks like some one need to take a fresh look and clean up the code and make at least one successful test.

Looking Forward.
Thank you

Awesome update and it works really well.
Thank you Nicolas and Jerome for fanatical support I have experienced over many years.

hi Nicolas
I had the same issue as the previous poster - using Hikashop Business 3.0.0 and J!3.6.5
I installed the original stripe plugin payment - it worked but no customer info recorded in Stripe Dashboard.

I updated the stripe plugin to the latest git commit i now get

"Error charge : Must provide source or customer."

I am not selling shippable goods.
Also dont know if it makes any difference but users pre-register via hikashop registration before being allowed to purchase and add to cart

Thanks Jerome
Yes that works now and it records the email of the user in the stripe dashboard - so at least it is possible to identify who made the payment - can you fix the following:

1. It seems to be missing the name hook
2. Also order id was "K9" but stripe records "9" only in the Dashboard

i have the same issue - no name is passing to Stripe. the download link above is broken can you provide me with a new link.
i have previously downloaded donwlaod link in page [ www.hikashop.com/support/2-uncategorised...ent-stripe-form.html ] and does NOT work.

link is broken below
github.com/HikaShop/hikashoppayment-stripe/releases/tag/1.0.2
link below doesn't transfer information to stripe
github.com/HikaShop/hikashoppayment-stripe