Hikashop plugin ePay and double payment fee

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7 years 6 months ago #269035

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.7.0
-- PHP version -- : 7.1.0

Hi,
I can't figure out this. I've set up a few payment methods in the webshop according to the transaction fee i ePay. But when the customer place an order, the fee is withdrawn two times.

For example:
A customer place an order on 25 DKK. The fee will be 0,70 DKK, so I've made a payment method for that. The basket shows the information correct, but when customer submit the order, ePay takes another 0,70 DKK.

According to this: www.hikashop.dk/en/configuration#880 there should be an "Add fee to customer", but I can't find that setting in my Payment Method.

Any hints would be most appreciated!

All the best,
Preben

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7 years 6 months ago #269037

Hello,

I'm sorry but the ePay plugin has been developed by the ePay team ; we cannot provide support on it because we did not create it.
The plugin is registered as a third party plugin.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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