No payment method found

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7 years 2 weeks ago #282092

Error introduced after update to Ubuntu 16.04 and PHP 7

Work through www.hikashop.com/support/documentation/106-faq.html#paym , but everything seems correct. Any clue anyone?

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7 years 2 weeks ago #282096

Hello,

To understand your issue, we'll need more information like how you configured your payment method through some screenshots fr example.

Thank you.

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7 years 2 weeks ago #282222

HIKA shop has functioned very satisfying during 2 years. After an upgrade on the server to Ubuntu 16.04 and PHP7 the payment method does not show anymore, and error is presented when going towards check out, see attached screen shot..

No error messages in apache error.logs

I use the NETS plugin for payment, but also tried to install PAYPAL but same error appears, PAYPAL is not available as method

Attachments:
Last edit: 7 years 1 week ago by thusby.

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7 years 2 weeks ago #282223

Hello,

Since it was your very first post in our forum, unfortunately we lost the information you filled regarding your HikaShop version.
Would it be possible to know which version you're using ?

Did you try with a simple payment method such as "collect on delivery" ? Can you give us more details about your configuration (as Mohamed asked) ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 1 week ago #282297

The current setup is as follows:
Linux nrrl 4.4.0-98-generic #121-Ubuntu SMP Tue Oct 10 14:24:03 UTC 2017 x86_64
Database Version 5.7.20-0ubuntu0.16.04.1
Database Collation utf8_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.0.22-0ubuntu0.16.04.1
Web Server Apache/2.4.18 (Ubuntu)
WebServer to PHP Interface apache2handler
Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

HIKA version is Business 3.2.1

Last edit: 7 years 1 week ago by thusby.

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7 years 1 week ago #282315

I also verified that HikaShop collect on delivery payment plugin and HikaShop Paypal payment plugin functions well, so it seems like NETS (Bankaxept) is broken some way.

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7 years 1 week ago #282322

Hi,

The NETS payment plugin requires the SOAP extension to be available on your PHP. Please contact your hosting provider for help on adding that.
We'll add an error message in such cases so that others will be able to easily understand why it's not showing up.

The following user(s) said Thank You: thusby

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7 years 1 week ago #282329

Thanks Nicolas, that solved it!

In Ubuntu 16.04

sudo apt-get install php7.0-soap
sudo systemctl restart apache2.service

#NETS #Bankaxept

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