-- HikaShop version -- : 4.2.0
-- Joomla version -- : 3.9.10
-- PHP version -- : 7.2
-- Browser(s) name and version -- : Firefox
Hello, my site uses Paypal Pro to accept credit cards right at the checkout page. When the customer completes the order he gets one email - This is the "Order Creation Notification." The order comes through directly as confirmed and there is no "Order Status Notification" email, which is good, because I only want the customer to get one confirmation email.
I now need to setup regular PayPal on the site. So I set the PayPal payment method and it seems to work however the customer gets an "Order Creation Notification" before he has completed his PayPal payment. This of course is confusing because the customer sees a "confirmation" email before he has paid and then he does not continue to actually pay.. this has happened several times now. When he does pay, he does get the second "Order Status Notification" email.
The issue here is that I want the paypal customer to only get one confirmation email only after he has paid. Other threads have suggested to disable the "Order Creation Notification" however in my case, doing that removes any notification for customers paying via Paypal Pro / CC.
Any suggestions?
Thanks!
Matt