Paypal Express Shipping address on orders

-- HikaShop version -- : 4.4
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.4.13
-- Browser(s) name and version -- : Chrome

Hello,

I am trying to get the shipping address to show up on paypal express orders on the store. It shows the billing address, but not shipping address. Is there a setting somewhere that I am missing. I did set the Address Override to Yes and that did set the address I picked on Paypal on the hikashop order, except it overrode the billing and shipping. Still did not show shipping on the shipping invoice.

I do have several manual shipping methods created that are selected based on product cost and country of customer. Is there a setting on these that I need to set correctly.

Hello,

If you're able to complete the checkout without having to enter a shipping address or a select a shipping method, then it probably means that you are selling "virtual products" (products without a defined weight configured through its configuration page).

So if you want the shipping address to be displayed, then the solution will be to either add a weight to your products, or set the "Force shipping regardless of weight" option to YES via "Hikashop->System->Configuration->Checkout".

Kind regards,
Mohamed.

All of our products have a generic weight since the shipping is determined by the amount of the order. There are 5 tiers for each of the three shipping zones. When Authorize.net is used for Credit card everything seems to work correctly, shipping address is there. I was reviewing paypal express orders and doing some test orders to get the "created" order, that when viewing the order details under additional information the shipping area shows the cost but the shipping method of that cost is not shows, just "none". The amount of the shipping method for the order is being included in the total sent to paypal and is paid.

I figure I have something off in the settings but not sure what it could be.

I just double checked that setting and I do have it set to confirm. It was set to created and it was causing a coupon issue with paypal express.

I edited the Paypal Express orders to have the correct shipping method selected for the cost of shipping. Once I did that, the shipping address showed up on the two invoice options to print. Now I just need to figure out how to have it save the selected shipping method.

Customers only have one option for shipping method, since it is bases on the Zone there country is in and the amount of the order.

I will work on this tomorrow, I did not see the email notification about new post and last two days have been a bit of a blur with a 8 month old. The web site is in production, it opened for customer use on November 25th.

I have sent the message.

Philip wrote: Hello,

We have recieved your elements but unfortunatelly we have 2 elements that are missing :
1. Access to the Main HikaShop Configuration in order to reach by example the log file.
2. And most important, we need to have an access to your files, in order to process some test modification.
=> And so maybe you can install an files explorer, like eXtplorer by example.

Without this access progress on your subject will be really difficult.
Regards

last required info as been sent.

ugh, go figure I miss a key piece of information. I have sent the info in..