Paypal cant pay as a guest

  • Posts: 16
  • Thank you received: 0
3 years 5 months ago #333454

-- url of the page with the problem -- : detounpocuba.com/

Hello,
i have paypal as payment methods, in my paypall business account i allowed the guest to pay without an account, but when i pay with hikashop it dosent work you can pay only with a paypal account. Why?

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
3 years 5 months ago #333475

Hi,

It's probably not the case for everyone on your website but only you because you might be using an email address for your test purchase that PayPal already knows is linked to a PayPal account, or based on the cookies of your browser that PayPal sets for itself to track you.
So try to place an order with another browser and an email address that isn't linked to a paypal account and you will see what users without a PayPal account would see and you'll probably see the "pay without an account" option on the payment page.
Unfortunately, there is nothing you can do in HikaShop to change that as that's how PayPal works.

Please Log in or Create an account to join the conversation.

Time to create page: 0.054 seconds
Powered by Kunena Forum