Accept.JS - No shipping address sent to Authorize.net

  • Posts: 238
  • Thank you received: 21
  • Hikamarket Multivendor Hikashop Business Hikashop Essential
3 years 3 months ago #335126

-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.10.0
-- PHP version -- : PHP 7.4
-- Browser(s) name and version -- : Any
-- Error-message(debug-mod must be tuned on) -- : none

Got two sites that we recently converted from AIM to Accept.JS.

On both sites, the shipping address information is not being passed to Authorize.Net.

That is causing the AVS to trigger suspecious activity flags, creates a lot of extra work to process orders.

There aren't really any options for this in the Accept.JS plugin.

Looking at the authoirizejs.php code, I only see entries for the billing address and nothing regarding the shipping address.

We really don't want to roll back the sites to AIM due to PCI-DSS.

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
3 years 3 months ago #335128

Hello,

As we wrote you via the contact form this morning ; you can re-download the plugin in order to get the version 1.0.2 which adds the shipping details in the Authorize.Net transaction.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: jazzmang

Please Log in or Create an account to join the conversation.

  • Posts: 238
  • Thank you received: 21
  • Hikamarket Multivendor Hikashop Business Hikashop Essential
3 years 3 months ago #335171

FYI I haven't seen any emails (check junk/spam and mail server logs) but will try the new version!

Please Log in or Create an account to join the conversation.

  • Posts: 238
  • Thank you received: 21
  • Hikamarket Multivendor Hikashop Business Hikashop Essential
3 years 2 months ago #335208

Can confirm that version 1.0.2 does fix the shipping address / AVS issue.

However, one weird thing is the transaction response message when the address/billing doesn't match & the AVS review:

TransactionCode: 4 Description: Your order has been received. Thank you for your business!


Mirror issue, but I believe that should be "Held for Review".

support.authorize.net/s/article/How-Do-I...t-Api-Response-Codes .

At any rate, thanks!

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
3 years 2 months ago #335216

Hello,

The version 1.0.2 include the shipping details in the transaction sent to Authorize.net gateway.
While the previous version did not include any shipping address, the new version will get it or use the billing address as shipping address.

Regarding the "Held for review", I'll work on a patch and will update the plugin as soon as possible (tonight).
The plugin will accept the transaction but will mark the order as "pending" ; which means that you'll need to confirm manually the order when the payment will be accepted.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: jazzmang

Please Log in or Create an account to join the conversation.

Time to create page: 0.061 seconds
Powered by Kunena Forum