Stripe Live Gateway not working

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2 years 11 months ago #337374

-- url of the page with the problem -- : development.hwskent.co.uk/
-- HikaShop version -- : 4.4.4
-- Joomla version -- : 3.10.3
-- PHP version -- : 7.4.24

I am using the Stripe V3 with Connect plugin ( www.hikashop.com/marketplace/product/133...nect-by-obsidev.html ) and it's working great with the Sandbox Stripe API key (developer mode) but when trying to use the live key it's just showing as STRIPE_PLEASE_WAIT

I've updated the API and secret key in Stripe but still not working. Please help!

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2 years 11 months ago #337378

Hello,

Please open your browser console (also called "developer tools") to see the Javascript errors.
If you just have that message, it means that the Stripe JS Library is not initializing ; it will give you the reason of that issue.
I might be incorrect credentials if your account is not authorized for production mode.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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