PayPal Express installed but Checkout page says "No payment methods found"

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  • Hikashop Business
2 years 3 months ago #343802

-- HikaShop version -- : 4.6.1
-- Joomla version -- : 4.1.5
-- PHP version -- : 7.4.3
-- Error-message(debug-mod must be tuned on) -- : No payment methods found

I have configured the PayPal Express payment method and the buttons are displaying in the cart, but when you go to the view cart page ready to checkout. There is a banner message saying "No payment methods found". It is also not displaying the form for entering the billing address.

Could you give me some advice on where to look for the problem?

Thank you

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2 years 3 months ago #343805

Hi,

The Express Checkout payment plugin doesn't work as a normal payment plugin as the goal of PayPal's Express Checkout is to skip the website's checkout to use PayPal's.
So instead of displaying as a payment method in the payment method selection area, it instead has display settings to display an Express Checkout button on the cart view of the checkout and on the HikaShop cart module you can configure via your Joomla modules manager.

If you don't plan on having other payment methods, you can remove the line

$this->checkoutHelper->displayMessages('payment');
from the show_block_payment view file via the menu Display>Views to remove the error message.
If you don't see the Express Checkout button on the cart view of the checkout, then it indicates there is likely a problem with the settings of the payment method.

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2 years 3 months ago #343808

Oh I see. Thank you for explaining that. In that case, do you have a PayPal plugin that uses PayPal's latest REST API?

Thanks

David

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2 years 3 months ago #343814

Hi,

This plugin, from TsukiDev, implements PayPal's REST API:
www.hikashop.com/marketplace/product/236-paypal-rest.html

Note that we're currently working on a PayPal Checkout plugin (it uses PayPal's JS SDK and PayPal REST API which are the recommended solutions for new implementations) which will normally be included in the next version of HikaShop in a month from now.

The following user(s) said Thank You: yorkits

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2 years 3 weeks ago #346147

Hi, Where is this new plugin as I cannot find a new one or did you just update the old one?

I have a new issue with PayPal express, it appears a customer cannot pay with PayPal express after an order has been 'created' you get this error message attached?

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2 years 3 weeks ago #346149

Hi,

1. The PayPal Checkout is automatically installed with HikaShop if you have the latest version of HikaShop. Just go in the System>Payment methods menu, click on the "new" button, and select it.

2. Indeed, the PayPal Express plugin cannot work with already created orders as per how PayPal Express works. There is nothing we can do about that.

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