PayPal Checkout Blank Screen

  • Posts: 51
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  • Hikashop Business
2 years 1 month ago #345436

-- HikaShop version -- : 4.6.2
-- Joomla version -- : 3.10.11
-- PHP version -- : 8.0.20
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : Failed to load resource: the server responded with a status of 500 ()

Hello,

I just upgraded Hikashop to v4.6.2 and was testing the new PayPal Checkout payment plugin when I found an issue.
In sandbox mode when I try to make a payment after selecting the pay now button I get redirected to a blank screen and the payment does not go through. This is not browser specific.

What am I doing wrong?

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  • MODERATOR
2 years 1 month ago #345440

Hi,

Can you activate the "debug" setting of the Joomla configuration and try again ?
You should get an error message with more information. That will allow us to better understand what's going on and tell you what to do.

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  • Posts: 51
  • Thank you received: 3
  • Hikashop Business
2 years 1 month ago #345474

Hi Nicolas,

Debug mode shows this message:

This message contains confidential information

Last edit: 2 years 1 month ago by jfischer_hika.

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  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
2 years 1 month ago #345480

Hi,

Thanks !

I've made a patch for this. Download again the install package of HikaShop on our website and install it on yours to get the patch and you won't have the error anymore.

The following user(s) said Thank You: jfischer_hika

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