Stripe payment not working

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  • Hikaserial Standard Hikashop Business Hikashop Essential
1 year 7 months ago #350815

-- url of the page with the problem -- : hatsukoi.co.uk/all-departments.html
-- HikaShop version -- : 4.7.2
-- Joomla version -- : 4.2.9
-- PHP version -- : 8.1

Hi there,

Following the latest update, anyone trying to pay using Stripe on my site is seeing the following error:

Invalid string: {:"0"=>"This email address is being protected from spambots. You need JavaScript enabled to view it."}

For now I'll have to disable it on the site, do you know what's happening here?

Thanks for your help.

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1 year 7 months ago #350818

Hello,

It's an issue introduced with the latest HikaShop release.
Please re-download the Stripe V3 plugin to get the latest fixes.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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  • Hikaserial Standard Hikashop Business Hikashop Essential
1 year 7 months ago #350820

Ah thank you. I appreciate the quick reply. Yes, it all seems to be working now.

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1 year 6 months ago #351458

Jerome, we use Stripe Connect Payment Plugin, but when downloading latest package, it say
<creationDate>09 04 2023</creationDate>
<version>1.2.2</version>
Version is the same as january 2023.

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1 year 6 months ago #351459

Hello,

It is what we called an "hot fix".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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1 year 6 months ago #351528

We are experiencing the same issue.
Invalid string: {:"0"=>"This email address is being protected from spambots. You need JavaScript enabled to view it."}

It is not obvious to me how to download an updated version. How to fix?

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1 year 6 months ago #351529

I found the link to update in My Account ->My Orders ->Order Details.
The update resolved my issues.

Thank you!

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