Payment plugin doesn't send along email with customer address details

Hi,

I use Pay.nl plugin and they offer to have In3 (ideal) payin3.eu/nl/shopping-met-in3/
When i use this an error comes up so the pay.nl service team found out it's because hikashop's customer email is not send along with all other data.
Can i set this in the configuration somehow or does this plugin need another fork?
Regards.

Hi,

I changed that line of code and enabled the payment method and tried both guest and logged in user, the error is this:

Pay_Api_Exception: PAY-107 - Error in creating transaction in /home/u126019p310787/domains/norahlux.red/public_html/plugins/hikashoppayment/paynl/paynl/Api.php:107 Stack trace: #0 /home/u126019p310787/domains/norahlux.red/public_html/plugins/hikashoppayment/paynl/paynl/Api.php(96): Pay_Api->validateResult() #1 /home/u126019p310787/domains/norahlux.red/public_html/plugins/hikashoppayment/paynl/paynl.php(175): Pay_Api->doRequest() #2 /home/u126019p310787/domains/norahlux.red/public_html/administrator/components/com_hikashop/classes/order.php(969): plgHikashoppaymentPaynl->onAfterOrderConfirm() #3 /home/u126019p310787/domains/norahlux.red/public_html/components/com_hikashop/controllers/checkout.php(699): hikashopOrderClass->createFromCart() #4 /home/u126019p310787/domains/norahlux.red/public_html/libraries/src/MVC/Controller/BaseController.php(693): checkoutController->confirm() #5 /home/u126019p310787/domains/norahlux.red/public_html/administrator/components/com_hikashop/helpers/helper.php(2575): Joomla\CMS\MVC\Controller\BaseController->execute() #6 /home/u126019p310787/domains/norahlux.red/public_html/components/com_hikashop/hikashop.php(88): hikashopController->execute() #7 /home/u126019p310787/domains/norahlux.red/public_html/libraries/src/Dispatcher/LegacyComponentDispatcher.php(71): require_once('/home/u126019p3...') #8 /home/u126019p310787/domains/norahlux.red/public_html/libraries/src/Dispatcher/LegacyComponentDispatcher.php(73): Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher\{closure}() #9 /home/u126019p310787/domains/norahlux.red/public_html/libraries/src/Component/ComponentHelper.php(361): Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() #10 /home/u126019p310787/domains/norahlux.red/public_html/libraries/src/Application/SiteApplication.php(208): Joomla\CMS\Component\ComponentHelper::renderComponent() #11 /home/u126019p310787/domains/norahlux.red/public_html/libraries/src/Application/SiteApplication.php(249): Joomla\CMS\Application\SiteApplication->dispatch() #12 /home/u126019p310787/domains/norahlux.red/public_html/libraries/src/Application/CMSApplication.php(293): Joomla\CMS\Application\SiteApplication->doExecute() #13 /home/u126019p310787/domains/norahlux.red/public_html/includes/app.php(61): Joomla\CMS\Application\CMSApplication->execute() #14 /home/u126019p310787/domains/norahlux.red/public_html/index.php(32): require_once('/home/u126019p3...') #15 {main}

That was the same error as i had before.

I changed to your latest suggestion and this works.
What does happen though is that it takes about 4x as long before anything happens after completing the order.
I await a conclusion as it could be my server or pay.nl server is temporarily slow.

But yes, this works. Thanks

(* if you wish Dutch people to keep using Hikashop you might want to make this change and the http:// to https:// change in a new fork, because pay.nl no longer supports hikashop since almost 2 years now)

The speed issue did not resolve and i asked the Pay.nl expert for advice:

"I see that the whole process takes about 7 seconds. Of this I see in the logging almost 6 seconds only https://n******x.red/checkout/checkout/confirm active. I expect that there is some time to be gained in this. We can't do much about this."

He also said there is a new API not yet in use, but it also probably won't help the speed since it does not solve the above issue:
developer.pay.nl/reference/api_create_order

Can you check from my cart what in the world is the 6 second holdup before the Pay gateway opens? It seems the rest of my site and hikashop is pretty fast(ish). Thanks

*update, Pay says they see they open up the iDeal page after 1 second, yet as we know, my site only after around 7 seconds.

Yes that indeed significantly speeds things up.
I created a support ticket at the hosting provider for this. (as i assume it's server level and not joomla?)

Now, a couple of days on... and after tghe support team can not find what the issue can be with emails.... the order speed went back to around 7 seconds even though the 2 emails you suggested are still disabled.

What is the next thing to try? Can you place a test order and see?

As Pay does not support the plugin, i did this thing i saw once with checking network. Here is a screenshot

As pay does give some service outside the plugin, they say the error is that there are too many requests towards the iDeal server. also asking if i can give them any more logs, can i offer them anything hikashop logs?
I checked the payment log file which has mostly ip's with "no zone found for the coutry code ..."
And purchases show like this:
<pre>BluePsyduck\Ga4MeasurementProtocol\Request\Payload Object
(
[clientId] => 80993421.1729508772
[userId] =>
[timestampMicros] =>
[userProperties] => Array
(
)

[nonPersonalizedAds] =>
[events] => Array
(
[0] => BluePsyduck\Ga4MeasurementProtocol\Request\Event\PurchaseEvent Object
(
[currency] => EUR
[transactionId] => E2Z6Y43
[value] => 40.46
[affiliation] =>
[coupon] => GLOW
[shipping] => 0
[tax] => 6.86
[items] => Array
(
[0] => BluePsyduck\Ga4MeasurementProtocol\Request\Event\Item Object
(
[itemId] => 8720892420725_wit
[itemName] => Night Glow Rood Licht Nachtlampje : Wit
[affiliation] =>
[coupon] =>
[currency] => EUR
[creativeName] =>
[creativeSlot] =>
[discount] =>
[index] => 0
[itemBrand] =>
[itemCategory] => "Accesoires"
[itemCategory2] => "Tafel modellen"
[itemCategory3] => "Alles"
[itemCategory4] =>
[itemCategory5] =>
[itemListId] =>
[itemListName] =>
[itemVariant] =>
[locationId] =>
[price] => 44.95
[promotionId] =>
[promotionName] =>
[quantity] => 1
)

)

[session_id] => 1729508771
[engagement_time_msec] => 1
)

)

)
</pre>

Nothing else pops out that might show an error or delay