disable "cancel and choose another payment method" button in paypal checkout

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  • Hikashop Business
1 week 3 days ago #365649

Hi, I wanted to know if it is possible to disable the "cancel and choose another payment method" button that is displayed on the PayPal payment screen.

Thanks

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1 week 3 days ago #365650

Hello,

We aren't sure to understand you well can you provide an Url link in order to be sure to better understand your request.
And if required, a step by step process to reproduce the situation.
Regards

Last edit: 1 week 3 days ago by Philip.

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  • Posts: 45
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  • Hikashop Business
1 week 2 days ago #365656

Hello, hi you're right i was a bit hasty.
the link is aroma-massage.it but to see the problem you should register and continue the purchase procedure.

i attach a screenshot

for convenience.

basically from the cart, choose paypal payment, and confirm the order, at this point a new window opens with the paypal buttons (paypal, pay in 3 and credit card) and another button translated by me that makes you cancel the order to change the payment method.
now i would like to understand two things:
1. is it possible to open the window directly on paypal or bypass it?
2. if the first request is not possible, is it possible to remove the order cancellation button?

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Last edit: 1 week 2 days ago by aromamassage.

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1 week 2 days ago #365660

Hi,

1. It's not possible to open the PayPal popup. However, in the settings of your PayPal Checkout payment method, you can activate the credit card payment settings. In that case, the plugin will directly display a credit card form on that page, reducing the number of steps for customers paying with a credit card.
www.hikashop.com/support/documentation/4...alcheckout-form.html

2. You can easily hide that cancel button by adding such CSS code to your website:

#paypal_cancel_button_div{ display: none; }
www.hikashop.com/support/documentation/1...ize-the-display.html

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