SOLVED : Add To Cart not responding

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13 years 8 months ago #13834

Hi, nothing happens when clicking on the Add to cart button.
Any thoughts?
Thank you,

Last edit: 13 years 8 months ago by panosa73.

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13 years 8 months ago #13840

Could you give a link to your website so that we can see the problem ?

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13 years 8 months ago #13862

nicolas wrote:

Could you give a link to your website so that we can see the problem ?


Sure, for example:
www.hanburycrosspublications.com/index.p...ame=ebooks&Itemid=57

I think it might have to do with transferring the site from another server. I transferred the database and all the files but it doesn't seem to work the same. Also the Cart menu/block that was on the left side is not there anymore.

Thanks for your help.

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13 years 8 months ago #13867

When you click on the "add to cart" button on your website, you get the error:
GET www.hanburycrosspublications.com/index.p...ebooks%26Itemid%3D57 403 (Forbidden)

On some servers the redirect URL in clear in the add to cart request didn't work (like on your website) so we modified the system in a recent version of HikaShop. If you update HikaShop, the problem will resolve itself.

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13 years 8 months ago #13879

nicolas wrote:

When you click on the "add to cart" button on your website, you get the error:
GET www.hanburycrosspublications.com/index.p...ebooks%26Itemid%3D57 403 (Forbidden)

On some servers the redirect URL in clear in the add to cart request didn't work (like on your website) so we modified the system in a recent version of HikaShop. If you update HikaShop, the problem will resolve itself.


Ok, I'll try that. How do I upgrade though? I see there are only full version downloads.
Thanks.

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13 years 8 months ago #13881

Indeed. You need to install the full version package on top of your previous version and that will update. I invite you to do a backup before as you never know what can happen...

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13 years 8 months ago #13893

nicolas wrote:

Indeed. You need to install the full version package on top of your previous version and that will update. I invite you to do a backup before as you never know what can happen...


Got it.
Thank you.

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13 years 8 months ago #13894

nicolas wrote:

Indeed. You need to install the full version package on top of your previous version and that will update. I invite you to do a backup before as you never know what can happen...


Ok, I upgraded.
Now the Add to cart reloads the page but there's no sign or a link to the cart. How would I bring that left side block back, the one that tells you if and how many items there are on the cart?
Thank again. Almost there!

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13 years 8 months ago #13896

You should go in the joomla module manager and check the settings of the "hikashop cart module". If it's not displayed, it's because you changed something in the settings of that module.

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13 years 8 months ago #13897

nicolas wrote:

You should go in the joomla module manager and check the settings of the "hikashop cart module". If it's not displayed, it's because you changed something in the settings of that module.


Ok, did that. The module wasn't showing up so I created a new one. So far so good.
One more thing that seems to be the last one. The Hikashop Cart module's inside alignment is a bit off, see pic.

What would I edit to fix that, is it Joomla or Hikashop specific?
Thanks again.

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Last edit: 13 years 8 months ago by panosa73.

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13 years 8 months ago #13900

It's a problem in your template CSS.
You have the code:
div.module_menu div div div div, div.module div div div div, div.module_text div div div div {
background: none;
margin: 0 auto;
padding: 0;
}
in the file www.hanburycrosspublications.com/templat...104/css/template.css
If you remove the line margin: 0 auto; and refresh your browser's cache, the problem will be solved.

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13 years 8 months ago #13903

Thank you so much nicolas!
Everything is solved. Thanks again.
Panos.

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