Images uploaded, but do not display

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1

I just got some new stock in, I have added the appropriate images to the listing like I've always done...and now they will not display. Attached is a screen shot of the back end after saving the product, the store display, and the images themselves. Not sure what to do here, I've never had this problem before. When I added the images, I uploaded them directly from my computer, and they were showing when I hit "save & close"...now they don't show at all.

Thanks

Hi,

With the new release of HikaShop we added a new image manager, please update to our latest version and try with the new system.

Ok...I will give that a shot this weekend when I have time to handle anything that comes up.

Thank you!

Xavier, just updated to 2.5.0...and still same problem...but congrats on the new layout! I like it...

Please see the attached images, one was of the drag & drop upload of 3 images at the same time (took screen shot during 1 of the files still uploading). The other is using a single file in the direct upload selection. Both failed & do not display images on my site.

Mine is media/com_hikashop/upload, and it is write-able. Maybe something went wrong in the update or something?

Just for the heck of it, I installed 2.5.0 again via a directory...everything installed fine.

I tried uploading the images again...still not working. Please see attached images.

When I try "add an image" from the folder...it shows broken images.

Per the FTP client, they are physically there.

Credentials sent! Thank you very much Nicolas! You guys are awesome.

Oh my gosh...I'm so sorry! I feel like such a moron now.

Thank you for looking into this.

Ok...I've got to be doing something wrong. I just uploaded using direct, drag & drop, and via FTP...and the images will not show. Please see attached.

It's almost like the link to the image is broken, but when I download them via FTP...they are fine. Is there some sort of size or file type requirement?

The images I am trying to load are also attached.

EDIT - Ok...I just tried changing the .jpg files to .png...and now they show fine.

We are using version: 4.40
I'm having a similar issue during checkout. I have a custom field that is a file and I've allowed it to be displayed in the custom field settings. I've added the fields in the checkout workflow and enabled the update button. When I select a photo and click the update additional fields, the photo gets uploaded and I see it on the server: /media/com_hikashop/upload/safe
but the photo doesn't display and it blanks out the upload field. I just want the image to display so the customer can see what they are providing on the order.

Any help would be appreciated.

Make sure you are using proper image files, such as JPEG, PNG, etc. The ones I was trying to use will not display as noted above.

Beyond that...one of the mods will need to answer the question, but if you don't get a response you may want to start your own thread.

URL Link for Checkout: griefpets.com/checkout

Perhaps I need to use the custom fields with the products when they add to cart instead of checkout?

I can upload photo and add custom message, but when I click "Update Additional Fields" it doesn't display the image and removes the upload image path. I'd like the customer to be able to see the image that they upload prior to completing the order.

I got it figured out by using the entry custom field table and allowing it to display on the front end. It works exactly as I need now and displays the image after it is uploaded.

It would be nice to understand why the upload image doesn't seem to work if the custom image is on the order table and part of the checkout process.