pagina en blanco

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9 years 2 weeks ago #233401

-- url of the page with the problem -- : misscarteras.co/
-- HikaShop version -- : HikaShop Starter 2.6.1
-- Joomla version -- : Joomla! 3.4.8
-- Browser(s) name and version -- : chrome

Tengo esta pagina web pero cuando estamos trabajando el los productos y necesitamos pasar a otra pagina , esta pagina sale en blanco en la parte de administración.
adjunto fotos

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Last edit: 9 years 2 weeks ago by misscarteras.

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9 years 2 weeks ago #233409

Hi,

Please turn on the "error reporting" setting of the Joomla configuration and try again.
What error message do you get on that blank page after you do that ?

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9 years 2 weeks ago #233625

Good afternoon, Error Reporting, enabled on this page but but the error occurs is hikashop component in the product part.
When you go to see the products and is given below or next page number at a certain page goes blank page in the administrator mode and not allowed to view images.

I repeat that mistake is not on the website, but in administrator mode

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9 years 2 weeks ago #233636

Hi,

If the website is not displaying the error message, then you'll have to get the error message (it's a fatal error message) in the PHP error log of your web server.
Please provide it so that we can tell you what to do.
You can ask your hosting company how to access the PHP error log if you don't know how.

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