help about google merchant gtin mpn

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7 years 11 months ago #259050

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5

Hello
I need a little help about feed of google merchant.
I dont understand and i think that the products of my store don't have, i mean GTIN and mpn.
So when I dont have how can I fill the fields in the your pulg in??
I am trying to upload the feed without those values But i have errors

THanks
Frank

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7 years 11 months ago #259075

Hi,

GTIN and/or MPN can indeed be required by Google merchant.
The HikaShop Google Products plugin actually has options to provide them to Google.
For example, the "Add Product Code (mpn)" setting of the plugin will use the product code you entered in your products as MPN in your feed.
And you can use the GTIN setting below to add the GTIN.
I would recommend to have a look at all the settings available in the plugin and their tooltips.
And you can also read the Google merchant documentation which explains what is needed for which type of products:
support.google.com/merchants/answer/160161?hl=en
It's all explained in there.

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7 years 11 months ago #259122

Hello I read already the guide of google but to be honest i have some problem with them.
Well in your plugin in the field GTIN I used identifier_exists and in the field Identifier exists I used FALSE, following the rules of google.
But I still have problem when I upload the feed so I think it is not correct :unsure:

We dont have that valuee for the products so how can I fil those fields??

Thanks
FRank

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7 years 11 months ago #259127

Hi,

Here is the documentation for identifier_exists:
support.google.com/merchants/answer/6324478?hl=en
As explained there, you need to set the "condition" parameter to "new" and the "identifier_exists" value to "FALSE".
So try that.

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7 months 3 weeks ago #360634

If gtin is for bran and mpn for manufacture shouldn't we have fields in the brand's for gtin and mpn so they auto populate in products when we select the brand for it? I feel this would eliminate everything. Then I can use gigabytes gtin for gigabyte products, so on and so fourth..

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7 months 2 weeks ago #360666

Hi,

The GTIN ( www.gtin.info/ ) and the MPN ( www.datafeedwatch.com/academy/mpn ) are supposed to be different for each product.
So if we were to set that information in the brand, all the products of that brand would have the same GTIN / MPN and it wouldn't work.

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