Brands

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6 years 2 months ago #302740

-- url of the page with the problem -- : drevenevlaciky.sk/index.php/obchodne-podmienky
-- HikaShop version -- : 4.0.1
-- Joomla version -- : 3.9.2
-- PHP version -- : 7.2
-- Browser(s) name and version -- : chrome

Hello,
I have a problem with showing the brands.
For each product, I also enter the brand, but when the customer chooses the goods according to the brand, no goods will be shown to him.

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6 years 2 months ago #302769

I just joined for the purpose of posting this also.
I think that there is a bug.
I run an art group and use Brands as "Artists" with their works shown as Products under the category. Some artist's products were showing and some were not.

The solution, believe or not, was to change the first line of the Description from the Heading font to Paragraph font. See pics. That is bazaar.

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6 years 2 months ago #302830

Hi,

@aspirationimages
If you don't see these two parameters it means that you're editing a brand. If you do see these, it means that you're editing a product category.
It's not linked to the description. It's linked to the category_type of the category in the database which is based on the parent element.
It's possible that you get display issues if the type doesn't correspond to where the element is.
For example, if you have a brand type element in the tree of product categories, or a product category type element under the main brand element, it could lead to display issues.

The following user(s) said Thank You: aspirationimages

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6 years 2 months ago #302850

Thanks. That makes sense. I did move the Artists category from a product category to a brand category. I renamed "Brand" to read "Members" as I now have Members in two categories, being Artists and Galleries. From your explanation it would seem that the database did not pick this up, but only for some Artists, and any change followed by "Save" fixed it. The website is KiamaArtsTrail.com if you want to see how it is working. Bob

Last edit: 6 years 2 months ago by aspirationimages. Reason: Spelling

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6 years 2 months ago #302866

Yes, this indeed explains why you got that result.

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