-- url of the page with the problem -- :
mbdesigns.co.uk
-- HikaShop version -- : 4.0.2
-- Joomla version -- : 3.9.2
-- PHP version -- : 7.2.13
-- Browser(s) name and version -- : Firefox 65.0, chrome, opera, Edge
-- Error-message(debug-mod must be tuned on) -- : No Error Messages
I have a problem with distorted images when viewing the website on mobile devices. When viewing a product and tapping a thumbnail, instead of changing the main image, an enlarged popup image is displayed. This image is distorted, in portrait mode the image is distorted in the vertical direction and conversely in landscape mode in the horizontal direction
Using firefox inspector I can see that the image ratio is generated by the system but I cannot identify the file responsible. This problem persists even when changing to the default joomla templates Beez and Protostar. I have also tried this on a new installation of joomla and hikashop, with no added modules or changes to any files with the same results.
I would like a single tap on a thumbnail to change the main image.
A double tap to enlarge the image and for the enlarged image to keep its aspect ratio in both portrait and landscape views.
Failing this I would like to disable the enlarged popup up for phones and tablets, but keep it for PC’s.