Category link is not working on Mobile devices

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6 years 1 month ago #303270

-- url of the page with the problem -- : www.combatbrick.com
-- HikaShop version -- : 4.0.2 Business edition
-- Joomla version -- : 3.9.2
-- Browser(s) name and version -- : any browser on iphone/ipad only
-- Error-message(debug-mod must be tuned on) -- : category links not working

Hello,
Have a site:
www.CombatBrick.com
with the set up similar to hikashop demo: HikaShop Business edition and JSN Glass Pro template. Since recently an issue appeared when category listings link from the main page are not working on iPhone/iPad only. Works on the desktop and Android though. Seem to be similar issue to www.hikashop.com/forum/product-category-...-devices.html#297369
Any ideas?
Thanks in advance,
Alex

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6 years 1 month ago #303277

Hi,

On your listings, you have a hover effect added by the template so that it displays the button to access the category when you pass the mouse over the area. On mobile since you don't have a mouse, you can't do that. It seems that the template has some special code to make the area clickable on mobile devices so that the problem is circumvented. But apparently, that doesn't work on iphone as I was able to reproduce on my end too.
Unfortunately, that's something coming from the template, so you'll have to check with the template support what they recommend to fix that.

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