Cannot see the product detail and category detail

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5 years 7 months ago #309171

-- url of the page with the problem -- : hinly.asia/index.php?option=com_hinlypro...=preowned&Itemid=110
-- HikaShop version -- : 2.0.0
-- Joomla version -- : 2.5.8
-- PHP version -- : 5.6.40
-- Browser(s) name and version -- : chrome

Hi,

Suddenly my website cannot open the product detail.
hinly.asia/index.php?option=com_hinlypro...=preowned&Itemid=110

I notice the url didn't get the product id.

It become like this:
hinly.asia/index.php?option=com_hinlypro...ct-%3Eproduct_id?%3E



When i click category also became same.
hinly.asia/index.php?option=com_hinlypro...E&condition=preowned



i notice the url didn't get the product id and category id.
Can advise what should i do to display the product detail and category?

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5 years 7 months ago #309176

Hi,

From what I can see the HikaShop views have been heavily customized on your website.
And that's not an error we ever got reported, so I think these errors comes from the customization done. So it's hard to say what to do precisely.
I would recommend to check the folders in templates/YOUR_TEMPLATE/html/com_hikashop/ via FTP.
There, you should have a product and a category folders which contain the view overrides for the categories and the products display pages. So you could try renaming the files in these folders one by one to identify which ones are creating the problem with the URL of the products / categories and then once you do, keep them renamed and potentially redo the overrides if you lost some customization.

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