custom field value not saved

Hi,

Please download the install package of Hikashop on our website and install it on yours. It will update to the 4.2.3 which contains a fix for that.

Hi,

Then please provide a screenshot of the settings of the custom field which isn't working as well as a screenshot of the settings of the product including that custom field before the save and after, so that we can get a good idea of the situation on your website and try to reproduce the issue on our end as we're not able to reproduce the problem so far.

Hi,

Ah ok, it's the saving of the custom field settings itself which is the problem. I thought the problem was when you were using the custom field on the product edition page and then saving the product.
In that case, I know what is the problem, especially seeing all the values you have in your field.
that's because you reached the size limit of the field_values column in the hikashop_field table in your database.
So you need to edit that table in your database via your PHPMyAdmin, and in its structure, edit that column and change its type to "long text" and you'll be able to save more values without issue.
www.hostgator.com/help/article/modifying...olumns-in-phpmyadmin

Hi,

Then, the limitation must come from the maximum number of POST variables allowed by your server:
stackoverflow.com/questions/10303714/php-max-input-vars

Hi,

Please check the type of the field_value column in your database as explained here:
www.hikashop.com/forum/product-category-...ot-saved.html#316154
And also check the maximum number of POST variables allowed by your server as explained here:
www.hikashop.com/forum/product-category-...ot-saved.html#316176

Hi,

You might have some caching on your website. You can clear the cache under the System>Caching menu of your Joomla backend.
It could also be that you're not editing the correct menu item. Please please check all the other category/product listing menu items on your Joomla menu manager.
If that doesn't help, we would need a link to the page and a screenshot of the settings under the products options page of the menu item to better understand the situation.