Variants functionality changed after update to 4.2.3

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4 years 11 months ago #316966

-- HikaShop version -- : 4.2.3

Hi,
I have used variants for a while and have also established a "workflow" for our customers that they are used to:

  • Always having a neutral variant with 4-6 images illustrating what most of the product variants look like, just to give them an initial impression of that product
  • For most characteristics one "empty" value as "-" or "Not chosen" to tell the customer they have to make that choice
  • Sizes, for example, will not change the product images while Colour will
  • If the first characteristic is Colour and the second is Size, the image will show the color when the customer makes that choice
  • If the customer, after the first choice of Colour and Size, picks a new colour, the Size stays the same as what was chosen the first time

Yesterday, after having updated to 4.2.3, most of this setup changed:
  • My neutral options disappeared from the frontend, e.g. the "-" option for sizes is gone but is still in the backend list
  • All options now have the system neutral "Chose", which to our setup is new
  • Chosing a new colour after a customer's first choice of Colour and Size, resets the Size to "Chose"
  • A second characteristic dropdown menu is not showing up before the first one is picked, even though my setup showed all non-chosen characteristics at the same time before

My questions:
  • How do I define a variant for the systems neutral "Chose"? This is what I used "-" to illustrate before by changing images to show the customer how the product looked like for every new choice
  • I'm sure I've noticed a setting for Showing/Not showing the "Add to cart" button before all characteristics have been chosen - where is that setting?
  • How come my neutral "-" is gone from the frontend view ?

Thanks

Last edit: 4 years 11 months ago by Andor. Reason: Visibility of my actual questions

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4 years 11 months ago #316973

Hi,

For all three of your questions, there is one answer:
With HikaShop 4.2.3, we've added a new feature to the characteristic selection so that the dropdowns of the characteristics are dynamically modified to display only valid choices so that choices without stock will be removed automatically. To do that, it requires to hide all but the first characteristic selector so that when you choose something in it, we can calculate what are the variants with that value that have stock so that we know the values we need to display in the second dropdown etc.
And only after you select all the characteristics can we refresh the image and other information of the product and display the add to cart button.
But we've added an option called "Characteristics dynamic display" in the HikaShop configuration so that you can just turn it off and it will revert to the previous characteristics selection mechanism where a value is automatically selected in the dropdowns and thus the information can be directly updated and the add to cart button can be directly displayed.

The following user(s) said Thank You: Andor

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4 years 11 months ago #316978

Thank you so much, Nicolas!

Great functionality - I see how that is very helpful in many situations. However, in my case we have products with unlimited quantity, so I set up the first few variant combinations with zero stock and all the other combinations with unlimited. That way we can still update the images as each of the different characteristics are chosen.

Again, thanks - problem solved :-)

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