Cannot remove 'contact us'

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4 years 11 months ago #317165

-- url of the page with the problem -- : kaldiboz.nl/shop
-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.17
-- PHP version -- : 5.3.16
-- Browser(s) name and version -- : 7.3.15
-- Error-message(debug-mod must be tuned on) -- : None

Sorry for another topic. Also spent a lot of time on this but cannot determine the option.
I used to be able to disable the contact us button. Now that doesn't work. Tried in general config, per category / menu also, but the button keeps appearing.

Any clue about this?

Thanks again!

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4 years 11 months ago #317177

Hi,

Normally, just deactivating the "Display a contact button on the product page" setting in the HikaShop configuration should be enough for that.
Please double check.
If that doesn't help, then either you have some caching on your website and you need to clear it, or you have some view override in your template which doesn't take into account this setting properly. In that case, you can try to temporarily rename the folder templates/YOUR_TEMPLATE/html/com_hikashop/product/ via FTP and see if it helps (and clear your cache if any before checking). If it helps then it comes from one of the view files in there. And you could repeat the operation for each file in there to identify which one is the culprit.

The following user(s) said Thank You: Robby

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  • Posts: 37
  • Thank you received: 3
4 years 11 months ago #317201

No clue why it suddenly works, cleaned my cache several times last night. When I load the page(s) now the button is gone...

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