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Hello,

Can you process some check and test in order to better understand the root issue :
1. Go in Extensions => Plugins, and look for "HikaShop Microdata on Product Page plugin", and check that this plugin is unpublished
2. Use the Google MicroData Test page, to process a test WITH the a default template like ProtoStar to see if that solve your error

Awaiting news from you to progress on your subject.
Regards

Hello,

Unfortunately, I was expected that the check and the default template will be a solution to better understand your issue.
Can you provide backend access references via our Contact us form ?
This will allow us to go more far and to process somes tests by ourseleves.

Note : Don't forget to add an Url to this topic to your message.
Awaiting news from you.

Regards

Hello,

We have found your message, but we don't have what we need to going more far, we need your backend access references to process some tests and analyze your website.

Hello,

It seems that you have a redirection plugin that don't allow me to reach your backend administrator, usually website.com/administrator is enough to access the backend, on your website this didn't work, can you provide the required Url please.

Awaiting elements from you to be able to progress.
Regards

Hello,

Thanks for your elements that allow me to go more far on your issue, and after analyze I think I get your root issue, follow me step by step :
- From Main HikaShop Configuration, go to Display dropdown => Views
- Use your 3 dropdowns filters with Product/Your current template/Frontend
- Find your listing_div view
=> Here, you have an override that come from the HikaShop 2.5.0, this view didn't have the HikaShop built-in MicroData, and so it's not really a surprise that something don't work about this.
And to be clear, I'm even surprised that there so few error, for the future take care to don't use another microdata plugin on page where HikaShop already manage this.

Now, what you have to do, is to remove this override and if required create a new one from your HikaShop 4.3.0, and this will quite for sure solve your issue.

Hope this will help you to solve this.
Regards

Hello,

You can add what you want in every HikaShop view, but my previous message was just to point out that your custom view (override) is based on an HikaShop 2.5.0, and that's too old to avoid issue, then I advice you to recreate your custom view (override) from your current HikaShop view.

In details, save on your side your current override view, and erased the view on your website (click on the little trash icon) and create a new override view (that will automatically be from your recent HikaShop version).
Note : to have more details, see this documentation .

Regards

Hello,

When you process some custom, or update or modify in general your website, it's better to use a an unpublished website clone just for test purpose, it's a good way to make evolve your site without impact your sales.
Now, about the custom override view, we can guide you in the job, but we can't analyze custom code or provide sample code, because it's too long.
For this time only, I analyze your code, and can't see why this leads to an error, especially without seeing error message.

If you want our advice and allow us to guide you, details what you want to achieve, in which context (view) and all elements to allow us to better understand your goal with this custom.

Regards

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