Option (i) button not working

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  • Hikaserial Standard Hikashop Business
4 years 8 months ago #320898

-- url of the page with the problem -- : demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options
-- Joomla version -- : 3.9.19

Hello,
I'm using product options on my site and it displays an (i) icon next to the options on the product page. I understand that this is supposed to popup a description window. This is not working on either my own site or the Hikashop demo site:

demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options

shower-trays-direct.under-development.in...slate-effect-800x800

I can see in the page code there is a hidden span class="hikashop_option_info" block that has loaded the descriptive product text but clicking, hovering etc does nothing and the pop up does not display.

Please help! Thanks

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4 years 8 months ago #320902

Hi,

Just hover on the (i) with your mouse and you'll see the description of the option showing up.
If you want a popup to open when you click on it, you want to enter the URL to a joomla article in the "brand URL" setting of your option product.

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4 years 6 months ago #323653

Hello,
Wonderful solutions.
It's possible to choose popup width and height?
Thank you

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4 years 6 months ago #323656

Hi,

There are no options for that.
However, you can change the size by editing the file product / option.php via the menu Display>Views.
There, you can see the size of the popup on that line:

760, 480, '', '', 'link'

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