Product name (+ link) not shown anymore in back end

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4 years 5 months ago #324450

-- url of the page with the problem -- : www.tweedehandjes.com
-- HikaShop version -- : 4.3.0

Hi,

Since few weeks, the name of te product (+ link directing to it) are not shown anymore when I acces the back end via my mobile phone.
Please see attached.
Could you help me getting it back?

regards,
Joyce

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4 years 5 months ago #324478

Hello

We weren't able to reproduce your issue, can you check that you didn't use a backend css file with custom, here :
1. From Main HikaShop Configuration => Display Tab
2. Go to Css part and check that you didn't use custom version of the backend css



You can check to that you didn't use a specific backend template instead of default one ("Beez")
Awaiting news from to go more far.
Regards

Last edit: 4 years 5 months ago by Philip.

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4 years 4 months ago #325028

Hi Philip,

Sorry for the late reply! The back end CSS file is set to "default" and the template is Beez.

Regards,
Joyce

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4 years 4 months ago #325036

Hello,

From what you report we haven't any idea, and so now we will need to see it by ourselves, and so can you provide these elements, please :
- Backend access references
- Url link to your backend access

Note : Use our Contact us form top provide theses elements, don't forget to add an Url link to this topic.
Regards

Last edit: 4 years 4 months ago by Philip.

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4 years 4 months ago #325070

Hello,

I get it and as it come from our code I will provide you a step by step explanation in order to correct this issue :
1. Go to your folder YourWebsite\media\com_hikashop\css
2. Open the file backend_default.css
3. Go to line 1494
4. Remove the selector "table#hikashop_order_product_listing td:nth-child(2)"

Hope this will fit your needs.
Regards

Last edit: 4 years 4 months ago by Philip.

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4 years 4 months ago #325160

Hello Philip,

The problem is solved when i do that but also the full layout of the back end changes and this is nt what I prefer,
Do you have another solution?

regards,
Joyce

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4 years 4 months ago #325164

Hello,

Sorry for this return but can you details what do you mean by "full layout of the back end changes and this is nt what I prefer" ?
Can you illustrate it ? Because I can guess that there are a side effect but I need more elements to understand what is this side effect.

Regards

Last edit: 4 years 4 months ago by Philip.

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4 years 4 months ago #325226

Hello Philip,

It is fixed! There was a typo in the name of the file. My fault.
Thanks for your help! When I update hikashop, should I delete this line again?

Regards,
Joyce

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4 years 4 months ago #325233

Hello,

No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates.

But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package.



Regards

Last edit: 4 years 4 months ago by Philip.

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