Custom field is not displaying in Products listing when characteristics is used

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  • Hikashop Business
4 years 1 month ago #329501

I have Products listing menu. It displays all products in selected category in table view. I also have created a custom item field with customtext field type. It is a simple text displayed in listing. All works ok if product has no characteristics. Custom field is displayed and i'm happy with this. But there are some products, that has characteristics, and the problem is that my custom field is not displayed here. How to solve this?

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  • MODERATOR
4 years 1 month ago #329505

Hi,

That's normal. The characteristic selection cannot be done on the products listing as the system doesn't support it.
So if you display the add to cart button on the listings, for products with characteristics, the add to cart button will be transformed into a "choose options" button, which will direct the customer to the product page so that the characteristic can be selected there.
And since custom fields of the table "item" are meant to be filled for the add to cart, the custom item fields won't appear on the listing for the products with characteristics.
There is no solution to change that. It would require really important development work to make the characteristic selection mechanism usable on the listings which would then allow the custom item fields to be displayed on listings.

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  • Posts: 174
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  • Hikashop Business
4 years 1 month ago #329547

Is there any other way to add some custom text for product with characteristics?

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4 years 1 month ago #329576

Hi,

The only alternative I can see is to create custom fields of the table "order". That way, the customer can fill them on the checkout.
However, I think it's more messy, and that won't change the fact that you'll have to go to the product page to select the variant before adding the product to the cart.
Now an alternative to products with variants is instead to have several products.
So instead of a "tshirt" product with the variants S, L, M and XL, you could have 4 products "tshirt S", "tshirt L", "tshirt M" and "tshirt XL". That way, no variant selector needed and the add to cart buttons can be displayed on the listings with the custom item fields.

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