Added ™ in a product name makes shop unusable

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3 years 10 months ago #332149

-- Joomla version -- : 3.9
-- PHP version -- : 7.4

I added a ™ in a product name. Once I did that, I am unable to access the backend product pages to change it, nor does the front end product listing page work.

I attached a screenshot of what the backend now looks like. The front end is a completely white page.

How can I edit the product name when I can't access the backend?

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3 years 10 months ago #332151

Hi,

I don't have a problem adding a ™ to a product name on my end so I'm not sure what is the problem.
Please activate the "error reporting" and "debug mode" settings of the Joomla configuration and access the pages with the issue again. It should provide an error message which will allow us to understand what's going on.

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