Product display field 'Additional Information'

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3 years 6 months ago #335560

-- url of the page with the problem -- : secureproducts.com/categories/product/56...guard-xt-deposit-bag
-- Browser(s) name and version -- : Amanda

Hello,
There is a tab called 'Additional Information' that currently contains the weight of the product. How can edit this field?

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3 years 6 months ago #335571

Hello,

You have to edit it from your backend product page, see my screenshot :

alt


Hope this will help you to achieved your needs.
Regards

Last edit: 3 years 6 months ago by Philip.
The following user(s) said Thank You: amanda@secureproducts.com

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3 years 6 months ago #335580

Thank you for your response.
I've already tried to edit where you have shown but the front end does not change. There must be somewhere else that this info is listed in the back end.

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3 years 6 months ago #335581

Hi,

No, the weight listed in there is the weight you entered in the product.
Note however that:
- if you have added one or several characteristics to your product, like it is the case with the product on your link, it has variants listed under the "variants" tab of the product edit page. And if you specify the weight of the variant, it will override the weight entered in the main product.
- if you have caching setup on your website, you might be looking at a page that has already been generated and comes from the cache of your website / browser. So you need to clear your website / browser's caches so that Joomla HikaShop have to regenerate the page with the new data from your product.

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