Mostrar fichas técnicas a clientes que compren

Buenos días.
¿Hay alguna manera de que Hikashop muestre en la página de producto la ficha técnica del mismo para los clientes que hayan comprado ese producto?
Un saludo.


[Moderador:] Por favor, este foro debe estar en inglés para que sea claro y utilizable.
Entonces, debe usar inglés o al menos Google Translate (como lo hacemos aquí para su mensaje).

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Show technical sheets to customers who buy

Good Morning.
Is there a way for Hikashop to display its technical sheet on the product page for customers who have purchased that product?
All the best.

[Moderator: ] Please, this forum have to be in English, in order to be clear and usable.
And so, you have to use English or at least Google Translate (as we do here for your message).

Hello,

You can use the HikaShop tags, to display element only if a condition is completed.
Example : => Where "109" is the product id

You can learn more and see example, here .
Hope this will fit your needs.

Regards

Good Morning.
I have done a test and it does not work for me.
I have bought a product with my user and I have included the code in the product information.

Being "6068" the product id in Hikashop.
It doesn't show anything on the page.
What I can do?

Hi,

Was the order status changed to confirmed ?
Otherwise the order will be discarded.
Also, if 6068 is the id of a product with variants, it won't work either since the product_id purchased is the id of the variant, not the id of the main product.
In that case, you would have to add the tag once for each variant.

Hi.
I've tried with the order in confirmed status and also with the order in sent status (before going through confirmed).
It does not work. I have also put the product id and variants ID



It dont works.
How can I do?

Hi,

It will be hard to say more without checking the situation directly there.
Could you provide a backend access and a link to the frontend product details page of the product where you've added these tags and a test user account with a confirmed order of that product so that we analyze the situation and tell you what's missing ?
Please provide these along with a link to this thread of reference via our contact form:
www.hikashop.com/support/contact-us.html

Hi,

In the settings of the "HikaShop product tag translation plugin" in the Joomla plugins manager, you have the setting "Order statuses for bought tag". There, it is entered "confirmed,shipped", which means that the text of these tags will appear only when the product is bought with an order with the status being either confirmed or shipped.
Now I looked at the order with the id 37355 but it has the status "Entregado", not shipped nor confirmed. So this order won't be taken into account. If you want it to be taken into account, you need to add ",status_1493891542_1653887860" to the "Order statuses for bought tag" setting of the plugin.
Now you didn't provide a frontend user account with an order so that we could try that solution oursevles. So you might have another problem, however, from what I could check the rest looks ok.