Product Limit not working

Hi,

The limit mechanism bases itself on the user entry and the user session.
So when the user is not logged in, the limit will apply to the session. If the user gets a new session, then the limit system won't be able to know it is the same person and thus the limit will apply as he it was someone else.
When the user is logged in, the limit will apply to the user regardless of the user session.
So if you allow for guest checkout, the limit mechanism is pretty much useless since the guests can just change their session to circumvent the limits.
You need to have a checkout only allowing login and registration to be able to properly enforce the limits.

Note also that I can see you have an old version of HikaShop. You might also have an old bug which makes it more confusing...
Here are some changelog lines I could find in recent versions of HikaShop and which would affect your version of HikaShop :

The category restriction on limits didn't take into acccount properly already placed orders when the product had characteristics/variants.
We fixed an error in some cases with the limit system on PHP 7.3
The type selection on limits wasn't working properly and would redirect to the listing of limits instead of saving and staying on the page.
The limits were taking into account only orders in the currency selected in them even when the "type" of the limits wasn't set to "price".
We fixed a fatal error which could happen with limits configured with a category restriction upon add to cart.

Hi,

I'm not sure.
I would recommend trying to update first.
Also, if you could provide a screenshot of the settings of the limit and of the settings of the product, we could try reproducing the issue on our end.