Product page load time

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  • Hikashop Business
1 year 5 months ago #352896

-- HikaShop version -- : 4.7.4
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4

Hi,

We are developing an eCommerce platform with Hikashop for our website, and we have 160 products, each with 500 variants.
I added a sample product with 37 variants, and the page loads very slowly. What is causing the issue?
The e-commerce section is hidden from the public, and I can send you admin and login credentials.

Thanks,
Alireza

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  • MODERATOR
1 year 5 months ago #352910

Hi,

500 variants for a product is too much. With this, loading the product page data is like loading a listing page with 500 products, but it needs extra processing.
I would recommend to change the way your products are setup to have less variants. For example, by using options, or custom fields of the table "item" when possible.
demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options
www.hikashop.com/support/documentation/i...ct-form.html#options
demo.hikashop.com/index.php/en/hikashop/product-page/with-form
www.hikashop.com/support/documentation/4...shop-field-form.html

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  • Hikashop Business
1 year 5 months ago #352977

Hi,

We are using options, and the 500 variants are a combination of 6 options, please check the attached files.
How can I make this post private and share the credentials?

Thanks,
Alireza

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  • Thank you received: 13400
  • MODERATOR
1 year 5 months ago #352982

Hi,

There is no attachment in your message.

You can send private information via our contact form:
www.hikashop.com/support/contact-us.html
Once you reach us there, we can continue by email.

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