Mistakes in microdata:

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1 year 5 months ago #353556

-- url of the page with the problem -- : ilsanmarket.by
-- HikaShop version -- : 4.7.4
-- Joomla version -- : 4.3.3
-- PHP version -- : 8.0

Hello. I noticed critical errors in micro-markup. Could you fix them?

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1 year 4 months ago #353557

Hello,

Can you provide the same test with a default template (Cassiopeia) in order to see if that solve or change something?

If that change nothing, we will need to see these elements:
- Url link to your backend (administrator)
- Backend user references (with maximum Acl)

Note : Use your Contact us form to provide these elements, and don't forget to add an Url link to this topic.
Awaiting your feedback

Regards

Last edit: 1 year 5 months ago by Philip.

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1 year 4 months ago #353566

The problem persists, I'll send you the data on Friday.

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1 year 4 months ago #353619

Hello. Sent you the information you need

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1 year 4 months ago #353699

Hello,

We can see that you use override in your Display dropdown => Views (Product/r_shopin/Front end) and we note that you have create an override on your product tabular view, these modifications are very important and derive from an older view (4.4.4) which in both cases can potentially explain your microdata problems.

Can you process some test without using it and make your feedback?
Regards

Last edit: 1 year 4 months ago by Philip.
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1 year 4 months ago #353707

Hello. Changed to: show reversed. The problem persisted

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1 year 4 months ago #353713

Hello,

But maybe you have an override on this view too?...
Unfortunately we can check this because our backend access does not work anymore.

Can you please :
- Keep the backend access active
- Process a test with your tabular view BUT without your override (save it on your side)

Note : Pay attention to the cash of your site which seems to be able to interfere with the tests.
Regards

Last edit: 1 year 4 months ago by Philip.
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1 year 4 months ago #353740

Please check again, access remains the same. Password not changed

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1 year 4 months ago #353761

Hello. Could you help? So that the multiple list is displayed correctly. If you include it in the filters, it looks like this:





[Moderator :] Please, do not duplicate topics and issues in one thread.
One issue, one thread.

Thank you for your attention.

P.S : We recommend adding the following to your message:
- A Url link so that we can see the problem
- Be more specific in the description of your problem, list what is wrong (with an annotated screenshot)

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Last edit: 1 year 4 months ago by Philip.
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1 year 4 months ago #353746

Hello,

Can you double-check your backend user references, for us its didn't work.
AND please process the test without the override view and in product tabular view, and make us your feedback.

Regards

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1 year 4 months ago #353784

Everything is working. For some unknown reason, to enter you need to copy the username and password and paste it. Then the admin panel opens. After manual typing, for some reason it says that it is not correct.

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1 year 4 months ago #353787

Hello,

We process and test with copy/paste and different browser without success...
Please double-check your reference and provide its again because there must be a typo.

Regards

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1 year 4 months ago #353802

Hello. I reset the login details again. Look here please.

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1 year 4 months ago #353804

Hello,

Your microdata plugin was activated when it is no longer necessary and in fact will even cause problems like the ones you have seen.
Regards

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1 year 4 months ago #353837

Hello. Thanks, but what is this plugin for then?

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1 year 4 months ago #353842

Hello,

That was the old way for HikaShop to add MicroData on product page, but it become obsolete when we develop our MicroData directly in the product views (product page & listing page).
Regards

Last edit: 1 year 4 months ago by Philip.
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