error:0

-- HikaShop version -- : 4.7.4
-- Joomla version -- : 4.3.3
-- PHP version -- : 8.2.8
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : Call to a member function loadArray() on null

Hello, in the back-end of Hikashop, when editing a product, the edit page craps itself and displays the following in debug;

Call to a member function loadArray() on null
Call stack
# Function Location
1 () JROOT/libraries/src/Editor/Editor.php:284
2 Joomla\CMS\Editor\Editor->_loadEditor() JROOT/libraries/src/Editor/Editor.php:167
3 Joomla\CMS\Editor\Editor->display() JROOT/administrator/components/com_hikashop/helpers/editor.php:71
4 hikashopEditorHelper->display() JROOT/administrator/components/com_hikashop/views/product/tmpl/form.php:236
5 include() JROOT/libraries/src/MVC/View/HtmlView.php:410
6 Joomla\CMS\MVC\View\HtmlView->loadTemplate() JROOT/administrator/components/com_hikashop/helpers/helper.php:2762
7 hikashopView->loadTemplate() JROOT/libraries/src/MVC/View/HtmlView.php:203
8 Joomla\CMS\MVC\View\HtmlView->display() JROOT/administrator/components/com_hikashop/helpers/helper.php:2717
9 hikashopView->display() JROOT/administrator/components/com_hikashop/views/product/view.html.php:31
10 ProductViewProduct->display() JROOT/libraries/src/MVC/Controller/BaseController.php:645
11 Joomla\CMS\MVC\Controller\BaseController->display() JROOT/administrator/components/com_hikashop/helpers/helper.php:2436
12 hikashopController->display() JROOT/administrator/components/com_hikashop/controllers/product.php:56
13 ProductController->edit() JROOT/libraries/src/MVC/Controller/BaseController.php:678
14 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/administrator/components/com_hikashop/helpers/helper.php:2414
15 hikashopController->execute() JROOT/administrator/components/com_hikashop/hikashop.php:73
16 require_once() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:71
17 Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher\{closure}() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:73
18 Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361
19 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:143
20 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:186
21 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:293
22 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:61
23 require_once() JROOT/administrator/index.php:32

I have tried to use another Editor or None and also reinstalled Hikashop 4.7.4 with no differences. All other parts of Hikashop seem to work OK and this also doesn't seem to affect the front-end.

I set the editor to be none in global config so thought this might make a difference but nothing. Also the customer had this iussue also likely in chrome.

I’ll try to edit a joomla article and deactivate the editor plug-in.

Thanks

Do you have the issue if you try to edit a Joomla article ? No, editing a Joomla article works fine. I even tried to create a new Custom Module and the default content editor loaded just fine
Do you have the issue if you try with another browser ? Yes
Do you have the issue after saving the settings of the editor plugins in the Joomla plugins manager ? Yes, I have edited the Tiny MCE and saved it, no difference
Do you have the issue after trying to fix the database structure of Joomla? yes, I have updated the structure of the tables for Joomla CMS and this made no difference (and did not need updating either ).

It seems editor issue is related only to Hikashop. If I try and load/edit a Hikashop Category, it bombs with the same error.

I have also disabled ALL editors and it still crashes

I have also just re-installed the Joomla Core files but this made no difference either.

There was also Yootheme Zoo installed on this site and this component loads the editor just fine as well, still appears to be only a Hikashop issue

However, I can say that I have checked two other Joomla 4 + Hikashop sites we manage and these don't have this issue either so seems like a site/config specific issue.

thanks, I have sent you Plesk / Cpanel access which should give you everything. I have also added France to the allowed list of countries

thanks for the resolution, I did remove the JCE Editor recently but did not remember specifiing the Editor in Hikashop. Cheers