Product listing empty after creating a new menu item

  • Posts: 19
  • Thank you received: 3
1 year 3 months ago #354971

-- HikaShop version -- : 4.7.5
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.0.27
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : No error

I have recently upgraded my website from Joomla 3.10 to Joomla 4.3.

For debugging purposes, I turned off SEF in Joomla settings.

The existing menu item that shows a Hikashop product listing works correctly and displays products.

However, I am building a completely new menu, so I created a new menu item based on the same Product Listing menu item type.

Unfortunately, it shows up as a blank page.

I compared the URLs and the only difference is in the ItemId:

Not working

/index.php?option=com_hikashop&view=product&layout=listing&Itemid=3631

Working
/index.php?option=com_hikashop&view=product&layout=listing&Itemid=2107

There are no errors when I turn on system debugging and set error reporting to maximum. I also tried clearing the cache.

Is there something I'm missing? Thank you.

EDIT: Found a solution

I found the issue. My original product listing was set up with the option "Sub elements filter: Group by Category" and the new one was set to "Direct sub elements". After updating this, the product listing appears correctly.

Last edit: 1 year 3 months ago by pvukovic. Reason: Solution update
The following user(s) said Thank You: nicolas

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