Characteristics

-- url of the page with the problem -- : Not live so no url
-- HikaShop version -- : Starter 5.0.0
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Chrome 118.0.5993.89
-- Error-message(debug-mod must be tuned on) -- : No error message

Hi,

I am really struggling to get Characteristics to work. I have a product with characteristics set to display, but when I go to the page it shows the product with button "Choose Options", but then when I select this button it takes me back to the Home page displaying the product but with none of the Characteristics. So 2 questions:

1. Why does it go back to the Home page?
2. Why do the Characteristics not display with the product on the page that I choose to display them, instead of showing a "Choose Options" button?

3. On another subject whenever I try to go to the Demo site I get a message saying "Sorry, we could not find the page you were looking for"

Thanks for any help.

Gary

OK I have sorted out problem 2. when I discovered the Variants tab.

Also problem 1. is not going to the Home page but a page where many of the Home page modules are displayed. How do I remove these modules from the "Choose Options" page when that page doesn't show against those modules?

Thanks,

Gary

Hi,

Thanks for your response.

3. OK in your documentation for Options there is a link to "demo website" and this is one that doesn't work.

1. Yes i am using the "HikaShop content module" and I can see the "HikaShop options" tab but I cannot find a setting "menu" or anything else that might do this. Can you be more specific as to where I can find this? I have set up a a menu item of the type HikaShop products listing.

Thanks,

Gary

Thanks a lot - don't know how I missed it, maybe because it is indented, but that is no excuse, so my apologies.