Categories Module not displayed in small devices

Hello,

Can you provide these elements in order to better understand the context :
- An Url link where we can see your module
- Your relative module setting screenshot
- A step by step process in order to be able to reproduce your issue, and process some test on your website.
Regards

Hi,

It's actually not that the module is not displayed. The HTML is there. The problem is a CSS issue in the template I think.
The area where the module is is just displayed under some other piece of the layout on mobile devices.
Now, a bit of custom CSS like this below would fix it, but I would recommend contacting your template provider to see what they recommend.

@media (max-width: 767px) {
#tz-right {
    padding-top: 166px;
}
}

Hi,

Well, the problem is a template problem. First, you should contact your template provider to expose the problem to see what they recommend.
What I provided is only a quick fix but I don't have an extensive knowledge of how your template is built.

I'm not sure what you mean by "I'm wondering if there is a way of fixing this through hikashop's configuration?"
Since it's a template problem, it's not something you can fix by turning on or off a setting in the HikaShop configuration.
Now, you can add the CSS code I gave via the edit button of the "style for the frontend" setting of the HikaShop configuration page.
It will be better than directly editing the file media/com_hikashop/css/style_default.css since you'll loose your change each time you update HikaShop if you do it that way.