Product Variation Missing

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  • Hikashop Business
9 months 21 hours ago #359843

-- HikaShop version -- : 5.0.3
-- Joomla version -- : 4.4.3
-- PHP version -- : 8.1.27

Running a test site to go live and manage suddenly said we need some sliced/unsliced and seeded/unseeded options
Where I've got to.
Settings below and nothing shows on the product link

Product Name


Specifications showing sliced/unsliced

Variants link

Products Characteristics


Can't get that option to appear at all.
Obviously missing something seriously simple.

Thanks

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Last edit: 8 months 3 weeks ago by yerg55.

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9 months 17 hours ago #359845

Hi,

1. Delete the variant you've created, and remove the characteristics from the product.
2. Create a new characteristic "sliced" with two values : yes and no
3. Create a new characteristic "seeded" with two values: yes and no
4. Add both characteristics to the product
5. Add the 4 variants to the product under its variants tab
That way, on the frontend you'll end up with two dropdowns, one for "sliced" with the values "yes" and "no", and one for "seeded" with the values "yes" and "no" so that the customer can choose between them before adding the product to the cart.

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9 months 17 hours ago #359847

Ahhhhh

Yes and No
Me trying to be too smart.

Thanks so much Nicholas, much appreciated.

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9 months 3 hours ago #359881

1.Delete the variant you've created, and remove the characteristics from the product.
Completed
2. Create a new characteristic "sliced" with two values : yes and no
Completed


3.Create a new characteristic "seeded" with two values: yes and no
No requirement for this product
4. Add the characteristics to the product
Completed


5. Add the 2 variants to the product under its variants tab


:oops:
No change on the public end.

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8 months 4 weeks ago #359889

Hi,

That sounds correct.
However, not enough to conclude on anything. I'm suspecting there is something else you're not telling me. For example, if you've unpublished the 2 variants of the product, then the characteristic selector would not display on the product page since there wouldn't be any variants available. Same if you would have a "quantity" of 0 in them or in the main product, or if you have price of 0 for that product and the "display add to cart button for free produts" setting is deactivated in the HikaShop configuration.
Also, with the "Display values on listings" setting activated in the settings of the characteristic, you should see the yes / no values on the listing where that product is listed on the frontend. However, I don't see any product with that on your website products listings.
I also checked the product code of several products on your shop but I couldn't find the product with the code CL-530 on your website. Could you provide the URL of that product ?
Second, could you provide screenshots of all the settings of the product and of the variants ? That way, I could have a better picture of the situation to be able to tell you what you're missing. Because if I do the same I told you on my end, I do get the characteristic selector on the product page.

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8 months 3 weeks ago #359915

Thanks Nicholas
Didn't resolve the issue directly but got me on the right path.

I was over thinking things and missed the obvious.

Thanks as always

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