Error Structured data

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8 months 11 hours ago #360400

-- HikaShop version -- : 5.0.4

I have updated Hikashop to version 5.0.4.
I have tried the new structured data feature you announced, but I don't know why Google doesn't detect the image of the features and shows them as an error.
I attach screenshots.
How can we correct it?

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8 months 5 hours ago #360405

Hello,

Thank you for your return, it allow us to add a patch in our package, you can update now to have this correction.
We are sorry for the inconvenience.

Regards

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8 months 3 hours ago #360412

I have already downloaded the version with the updated patch.
At the moment I have tried to test requesting new indexing and testing the published URL and it still gives the same error.
I don't know if something is wrong or if I will have to wait for a new Google crawl.

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7 months 4 weeks ago #360419

Hi Nicolas.
Yesterday at 7:44 p.m. I updated Hikashop with the patch that you mentioned in your message.
I deleted cache.
The pages crawled by Google tonight still give the same error.
Do you know what could be happening?

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7 months 4 weeks ago #360413

Hi,

I can see the patch did its work now on your product pages and the URL of the images in the json is now correct. So a recrawl should make it ok for Google too.

What error do you get exactly now ?

Last edit: 7 months 4 weeks ago by nicolas.

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7 months 4 weeks ago #360423

The same.
Update Hikashop: 7:44 p.m.
Last crawled Google: 9:05 p.m.
I include attachments

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7 months 4 weeks ago #360424

I've received an email from google with 379 elements with error.

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7 months 4 weeks ago #360425

Hi Nicolas.
Looking at the path of the images, if we compare the parameters of the OK image and the one that gives an error, this is the result:

Img OK principal product:
<meta itemprop="image" content=" www.hermanosgaliano.es/images/com_hikash...-pascua-pq7295.jpg"/ >

Img NO OK (characteristics)

"0":"https:\/\/www.hermanosgaliano.es\/images\/com_hikashop\/upload\/pollitos-de-pascua-en-nido-pq4695.jpg"}


Could this be the problem?

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7 months 4 weeks ago #360429

Hello,

Normally for us this should not really impact this bad result...
So, we are going further in our analysis, so can provide you with these elements:
- Url link to your backend (administrator)
- Backend user references (maximum ACL)

Note: Use our Contact us form to provide these elements, and don't forget to add an Url link to this topic in your message.
Regards

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7 months 4 weeks ago #360440

Hi Philip.
I have submitted the information in the form.
Thanks!!

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7 months 4 weeks ago #360460

Hi,

Thank you for the access. I've made some extra changes and it seems to be working fine now.
I've also added the patch to the install package of HikaShop available on our website for anyone else with the issue.

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7 months 3 weeks ago #360472

Hi Nicolas.
Thansk for your job.
It works fine.

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