Problem with product images

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  • Hikashop Business
4 months 4 weeks ago #362198

-- url of the page with the problem -- : www.viniprovolo.com/shop/product/soave.html
-- HikaShop version -- : 5.10
-- Joomla version -- : 4.4.6
-- PHP version -- : 8.3
-- Browser(s) name and version -- : chrome

Hi, I created a product for my shop and added a main photo and three example photos (which I will change later). When the page loads, the main image is huge (image1)

, but if I hover over one of the other available images, it normalizes as it should (image2) . What could be causing this? Thanks.

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  • MODERATOR
4 months 4 weeks ago #362201

Hi,

This looks like a CSS issue with the CSS of your template.
While you did provide a link to this page, your website requires a login to access it:
i.imgur.com/Z7VLcds.png
So I couldn't check the CSS directly there.
Could you provide a way to access this page ?

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  • Posts: 20
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  • Hikashop Business
4 months 3 weeks ago #362235

yes, try with this credentials

Please delete credentials on this post after use, thanks in advance

Last edit: 4 months 3 weeks ago by nicolas.

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  • Posts: 83007
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  • MODERATOR
4 months 3 weeks ago #362238

Hi,

Thank you for the access. I found that the issue comes from using several images with the "thumbnails" option deactivated.
The system doesn't use a thumbnail for the main image, but still use a thumbnail for the other images.
I've made a patch in order for this rare combination to work properly.
Download again the install package of HikaShop on our website and install it on yours and you'll get the patch.

The following user(s) said Thank You: cesco1701

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  • Posts: 20
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  • Hikashop Business
4 months 3 weeks ago #362312

Nice, thank you very much :)

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