Where did the description on the right go?

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  • Hikashop Essential
2 months 3 weeks ago #363469

-- url of the page with the problem -- : fixity.hu/arlista/oppo/termek/oppo-a72-kijlezo-csere
-- HikaShop version -- : 511
-- Joomla version -- : 4

Hi!
My question is that the description visible on the right in the picture is not available in the HikaShop, but it is on the website. How can I enable it to be visible in the Hika

Shop menu? Thank you for your answer.

I can only provide the title of the description on the right, but the description itself, which was working until now, does not appear.
Thx

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Last edit: 2 months 3 weeks ago by Urmosg.

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2 months 3 weeks ago #363471

Hello,

Really sorry for this feedback, but we are unable to read your screenshot because it is too blurry...
So can you give us another clearer screenshot?

And also, can you explain (or show us by example with an annotated screenshot) precisely where was displayed before this "description"?
Regards

Last edit: 2 months 3 weeks ago by Philip.

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2 months 2 weeks ago #363533

There is a product and a field named "Right-side Description Title." I am able to fill this out, but the description box is not present, as I'll show in the picture. In the first image, which shows what's visible on the website, there's the title: Mire kell figyelni az iPhone 14 plus kijelző csere után.and the description: Mobiltelefon Kijelző Csere Utáni Teendők. In the second image, I can only provide the title, but not the description.
fixity.hu/arlista/apple/termek/iphone-14-plus-kijelzo-csere

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2 months 2 weeks ago #363534

There is no text box for the right-side description; it was there before, but now it has disappeared

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2 months 2 weeks ago #363535

Hi,

First, check the custom fields under the Display>Custom fields menu.
There, check if you find a field which corresponds to what you want for the table "product". Edit the field and make sure that its backend display settings are activated.
Then, edit the product and see if you see the field anywhere.
If not, go to the bottom of the page and click on the button to deactivate the customization in the green section. That way, you'll get the default look of the product edit page.

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