Free eBook download must login or register to download

  • Posts: 11
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  • Hikashop Essential
1 week 6 days ago #365144

-- HikaShop version -- : 5.1.2 Essenstial
-- Joomla version -- : 5.2.2
-- PHP version -- : 8.2.21
-- Browser(s) name and version -- : Edge latest
-- Error-message(debug-mod must be tuned on) -- : There is no specific error message.

I just need the client to create an account before they can download a free ebook. Then, they are encouraged to buy the specific training course related to the ebook.

All the paid courses are restricted to creating an account or login before they can make a purchase.

I have created the product with the pdf file of the ebook, The price is 0, but that download displays on the front end as a download without the need to create an account or to login.

How do I change this, otherwise I will have to find another shop that can do that, but that would cause a lot of extra unnecessary work.

Even if I make the download R0.01 I can still download the document.

Please advise how I can fix this.

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  • MODERATOR
1 week 5 days ago #365145

Hi,

If the download is possible it means that you've checked the "free download" checkbox of the file.
You want to uncheck that checkbox in the popup which appears when you edit the file of the product.
That way, the user will have to purchase the product to access the file.
And if you set a price of 0 (or no price) then the customer will be able to purchase the file without using any money. He will have to go through the checkout, and thus register, to get the download link.
Also, you need to make sure that the "display add to cart button for free products" setting of the HikaShop configuration is turned on so that the customers can purchase free products.

The following user(s) said Thank You: Seahawk

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  • Posts: 11
  • Thank you received: 1
  • Hikashop Essential
1 week 5 days ago #365147

Thank You, Nicolas. I appreciate the assistance.

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