Product 404 error

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1 day 15 hours ago #365768

-- url of the page with the problem -- : fixity.hu
-- HikaShop version -- : 513
-- Joomla version -- : 4,4,10
-- PHP version -- : 8

Hello!
I'm encountering a 404 error when loading product pages (e.g., Samsung A31 display) on the fixity.hu webshop, even though I've deleted and re-uploaded the products multiple times. In Chrome's developer tools, I've noticed that the system seems to be using an incorrect template for generating these product pages. This is particularly critical as approximately 600-700 products are affected. Here's the link showing the error: fixity.hu/arlista/samsung/termek/samsung-a31-kijelzo.html

I've attached the following screenshots:

Screenshot 1: The 404 error page.
Screenshot 2: Another product page that displays correctly, for comparison.
Screenshot 3: The product upload interface from the administration panel.
Based on the errors in the developer tools, it appears the system is using the wrong template when generating the product pages, leading to the 404 error. Please assist in resolving this issue!

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  • MODERATOR
1 day 4 hours ago #365774

Hi,

You've activated the "remove category and product id from URLs" setting of the HikaShop configuration.
This removes the id of the product from the URL. While it makes the URL a bit nicer, the router can only base itself on the alias in the URL to match the product.
So please check the "alias" field of this product. It needs to have the exact same text as you get in the last part of the URL in the address bar of your browser.
If there is a difference, it will generate a 404 error, and I think that's where your problem is.

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