Display order of products

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  • Hikaserial Subscription Hikashop Business
6 days 9 hours ago #366600

-- url of the page with the problem -- : www.scramble.nl
-- HikaShop version -- : 5.1.5
-- Joomla version -- : 5.2.5
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Edge 135.0.3179.54

I know this question has been asked before nd I could find numerous previous posts on it but I still cannot find how to do this. I just want to use the 'order' field to custom order the way the products show in the shop. If I hoover over the button it says: "You can change the top-right sub element filter to 'Direct Sub Elements' in order to reorder the elements." But if I set the filter to that, my list is empty. No products are shown. In the menu-item of the shop and the ordering is says 'All sub elements'. Which works fine. But if I change that to 'Direct sub elements' my shop doesn't show anything any more (as my backend list). So I don't know what's going wrong here.

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6 days 5 hours ago #366601

Hi,

When you arrive on your backend products listing, it displays by default all the products from the main category as well as all the products of the sub categories below the main category.
So you might have products from different categories displayed on the same listing. Since the ordering of products is tied to the category they are in, it is not possible to order products from different categories together. That's why you get that message.
When you change the dropdown to "direct sub elements", you now only see the products directly linked to the main category.
If you don't see any products then, it simply means that you don't have any products directly linked to the main category.
On the top left part of the listing, you have an icon "<>" you can click on. This will develop the categories explorer on the left of the listing. That way, you can change the current category. Select a category with products there, and you'll now see the products of that category, and you'll be able to order them.

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