there is a plug-in necessary to activate this

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8 years 11 months ago #223451

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.6
-- Browser(s) name and version -- : FireFox 42
-- Error-message(debug-mod must be tuned on) -- : "there is a plug-in necessary to activate this content"

Goodmorning supportteam from Hikashop,

I have a new computer and when I go to the dashboard from Hikashop I see the message "there is a plug-in necessary to activate this content"

see screenshot.

I don't have this issue with Microsoft Edge or Google Chrome (newest versions)

Hope you have a solution for this issue.

Kind regards,
Lumiga

Kind regards,
Lumiga
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8 years 11 months ago #223495

Hi,

True, you need a Flash player to view it, as in " Adobe Flash Player ".

Need help with customisations of layouts, style or other site development? PM me!
(Don't forget to turn on "E-mail notification of new messages" )
The following user(s) said Thank You: Jerome, Lumiga

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8 years 11 months ago #223508

Thanks, :) but just for my information, why doesn't need Edge and Chrome a installed flash player on the computer?

Kind regards,
Lumiga

Kind regards,
Lumiga

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8 years 11 months ago #223513

Sailfin73 wrote: ... why doesn't need Edge and Chrome a installed flash player on the computer?


Since many moons I'm not a Windoze guy anymore, so I can only guess that those browsers have this or a compatible plugin already enabled. You can tell, clearly a question for another forum... ;)

Need help with customisations of layouts, style or other site development? PM me!
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8 years 11 months ago #223517

Hi,

Please note that with HikaShop 3 and the new dashboard, flash player won't be required anymore (except if you still want to display old reports in the dashboard).
Flash will be less and less supported by browsers and it still requires a manual installation in computers.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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