Geographic Sales display incorrect

-- HikaShop version -- : 4.2.2

I have recently upgraded from a very old version of Hikashop and noticed that the "Geographic sales" map doesn't show any sales for the United States of America which is at least 30% of my sales. It does show sales in other countries. I think I would use this statistic the most.

I am wondering if there is a country code mismatch. And maybe this is because of my upgrade from old version. How can I troubleshoot this?

Also is it possible to limit which products are included or should I switch to old dashboard in that situation?

Thank you,
Adam

Hello Adam,

If it's working for other countries and not USA, can you check if you have changed the configuration USA zone country and its states via "Hikashop->System->Zones" ? Thank you ?

Kind regards,
Mohamed.

It does not look incorrect:

United States of America / US / USA

Oops, I see something in the browser console log. Do I need to specify an API key somewhere?

Geocoding Service: You must use an API key to authenticate each request to Google Maps Platform APIs. For additional information, please refer to http://g.co/dev/maps-no-account For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

Hello,

Can you eventually send us temporary access to your back-end through our contact form and also specify a link to that thread so that we can directly test and debug it on your end ? Thank you.
www.hikashop.com/support/contact-us.html

Kind regards,
Mohamed.