Changes in cart "cart is empty"

Hello,
I just recently noticed a problem in our cart. When a products quantity is changed in the cart, or an item is deleted but there are still other products in the cart, I get the "Cart is Empty" message. The remaining products stay in the cart and when I click on the checkout button, the cart has been updated correctly. Everything updates correctly except getting a blank page with the "cart is empty", message after making a change.

Thank you for any help.
www.prm-atv.com

Thank you very much for that. I am always reluctant on updates, as it sometimes cures some issues but creates others. The update did fix my cart problem, thank you again. But now on my order confirmation email I need the shipping method & service to show, for example "UPS Ground", "UPS 2-Day Air", or "USPS International" . I have used the code from this forum post in the past and worked well,( www.hikashop.com/en/forum/4-how-to/42647...d-name-on-email.html )but now I only get "UPS" but not the service.

Here is the code I have inserted into the emails

<?php $shippingClass = hikashop_get('class.shipping');
$shipping = $shippingClass->get($data->order_shipping_id);
$shipping->shipping_params = unserialize($shipping->shipping_params);
echo 'Shipping method: '. $shipping->shipping_name; ?>

Thank You

Hi,

Thanks to try:
<?php var_dump($shipping); ?>
To see what the object contain, and you should find the variable needed inside the object, the variable displaying the service.

Hi,
Either I did not insert that in the correct spot, or it does not work. I notice that now when I go to my orders in hikashop, it no longer shows the shipping service there either. I now have no way of knowing what service my customers chose when they placed their orders.

Please help!

Hi,

The code to use is:

<?php $shippingClass = hikashop_get('class.shipping');
$shipping = $shippingClass->get($data->order_shipping_id);
$shipping->shipping_params = unserialize($shipping->shipping_params);
var_dump($shipping); ?>

Hi again,
That code did not work either. I am thinking that the code for the email is not the problem. In the backend, my invoice last week before the update showed the shipping service(see screen shot)

Ok, taking a look at it will maybe help us to understand from where your problem is coming so you can send me your back-end access through a Private message .

I have pm'ed you my login. I wiil need your ip address to allow access to the server due to a security breach.

I have also just realized another error since the update, and will just need to know what code to change on the order creation notification email. If the shipping address, and billing address are different, the order creation email shows both addresses as the billing address, but our "administrator email" comes through with the different address's.

Your ip should now be added. Thank you for looking into this for me!

Hi,
I was hopeful, but don't see any difference with either issue.

Thank you for the response. I thought that might be the case, so I did run a test order before replying. I also downloaded the Hikashop again, and installed it one more time to be sure, but I don't notice any difference.

Okay, thanks Nicolas! That did work to solve it in my back end. I am now able to see what the order shipping method service was. Although it will still not display in my "order creation notification" email. I see in the backend it now shows "UPS-UPS Ground". I have tried the initial code i had been using;

<?php $shippingClass = hikashop_get('class.shipping');
$shipping = $shippingClass->get($data->order_shipping_id);
$shipping->shipping_params = unserialize($shipping->shipping_params);
echo 'Shipping method: '. $shipping->shipping_name; ?>

and I get just "UPS" no matter shipping service is chosen, like it is ony registering the first part of the shipping method but not the service.

Hi,

The code used for the backend is:

		$shipping_name = $shipping_method . ' ' . $shipping_id;
		if(strpos($shipping_id, '-') !== false) {
			$shipping_ids = explode('-', $shipping_id, 2);
			$shipping = $this->shippingClass->get($shipping_ids[0]);
			if(!empty($shipping->shipping_params) && is_string($shipping->shipping_params))
				$shipping->shipping_params = unserialize($shipping->shipping_params);
			$shippingMethod = hikashop_import('hikashopshipping', $shipping_method);
			$methods = $shippingMethod->shippingMethods($shipping);

			$shipping_name = $shipping->shipping_name.' - '.$methods[$shipping_id];
		}
		return $shipping_name;

$shippingClass = hikashop_get('class.shipping');
$shipping = $shippingClass->get($data->order_shipping_id);
$shipping->shipping_params = unserialize($shipping->shipping_params);
if(!empty($shipping->shipping_params) && is_string($shipping->shipping_params))
	$shipping->shipping_params = unserialize($shipping->shipping_params);
$shippingMethod = hikashop_import('hikashopshipping', $shipping_method);
$methods = $shippingMethod->shippingMethods($shipping);
$shipping_name = $shipping->shipping_name.' - '.$methods[$shipping_id];

echo $shipping_name;

That code did not work for me, but I have managed to get something else to work.

I have now discovered a couple other issues. These are both new

Issue #1 - In my payment methods, I have chosen a return url to a page I have created called "Order Completed". The orders have always returned the customer to the correct page upon an order created status. Now they are sent to a page that just says "Thank you for your purchase". I have not found any way to fix this.

Issue # 2 - When an option is added to the cart, and the order is placed, it shows on the order created confirmation and admin emails, as well as the back end order. But when the Paypal payment method is chosen, and you are redirected to Paypal, the option is not included, and the customer is not charged for the option

Please take a look for me.

Thank You!