Customer must make a choice for country

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11 years 2 months ago #123986

-- url of the page with the problem -- : webinkt4u.com/checkout
-- HikaShop version -- : Business: 2.2.1.
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Error_message

Dear HikaShop,

I ship to Belgium and the Netherlands


The customer must make a choice in the checkout, what can I do,
the shop do this for the customer?


Sjef

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11 years 2 months ago #124009

Hi,

I don't really understand where is the problem.
When the customer enter his shipping address, he give his country.
With your current shipping method configuration, only the shipping methods corresponding to his country should be displayed.

Can you give us a screenshot of the "boven € 50.00" and "boven € 100.00" configuration ?

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11 years 2 months ago #124021

Hoi Xavier,
the config




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11 years 2 months ago #124067

Hi,

Thanks to explain again the problem.
What do you really need ?
The customer must have the choice between Belgium and Netherlands OR only the shipping methods related to his country must be displayed ?
Actually, what is displayed to the customer ? Like the previous screenshot ?

With your current configuration only the country related shipping methods must be displayed, I think that the address is not taken into account, try to put the shipping on the next step in the checkout.

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11 years 2 months ago #124082

only the shipping methods related to his country must be displayed

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11 years 2 months ago #124100

Have you tried to put the shipping on another step after the address one ?

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11 years 2 months ago #124131

this is my config

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11 years 2 months ago #124149

Hi,

I can't reproduce your problem in my local website and you are using the latest package.
So, we may have fix a bug between the last package release and our current development package (but I checked the log and I didn't see what could affect this specific part), it could be a bug that we can't reproduce or it could be a configuration problem.

I want to check your zone configuration just in case.
Otherwise, some access to your website would be require so we can add some debug traces and check why this country restriction does not work in your website.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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