FedEx Shipping Options Not Displaying??

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11 years 3 weeks ago #130745

Hello HikaShop Family,

I have fully setup my online store with all products, images and pricing. Have enabled the fed ex shipping method and input in all fed requried values(meter, account etc). When i go to the site and add a item to the cart and move to checking out, I am not seeing any fed ex shipping option at all. It takes me to the paypal page to finish purchase but no fed ex options are not showing anywhere. Is there a setting I am missing somewhere?

THanks so much n advance!

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11 years 3 weeks ago #130805

Hi,

This probably means that you didn't enter any weight/dimensions in your products.
Fedex needs these to give you the shipping fees.

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10 years 11 months ago #137234

Hi have the same problem, i tried unseccsfully a lot of options explained on this forum.

I'm testing with a product fully filled in dimensions and weight.
The other shipping methods are displayed correctly but not fedex plugin. The connection with the plugin to fedex appear to be ok, cause if i change some of the pligin's parameter i see a connection error message.

The plugin has no restriction at all and the tes product is fully filled in dimensions and weight, i tried several values for both includding changing unit.

i really need to have this plugin working. Thanks in advance

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10 years 11 months ago #137249

Hey Claduio,

Have you confirmed that you have all the correct details entered for fedex shipping plugin such as meter id, account number etc.....? try including a screenshot of your configuration. I'd love to try and help much as I can.

The following user(s) said Thank You: Mohamed Thelji

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10 years 11 months ago #137325

Hi,
As 41global said a screenshot of how you configured your shipping method will help, but don't forget to follow each step of the shipping FAQ :).

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